Terms of service

The rules that govern access to the fv-chatter platform.

These terms outline who can use the service, what responsibilities account holders carry, and the standards expected when using a creator chatbot platform with automation features.

1. Agreement and operator

Ironvision Software Inc., a corporation based in Vancouver, British Columbia, Canada, operates fv-chatter. These Terms of Use govern your access to and use of fv-chatter, including our website, dashboard, APIs, integrations, and related services. By accessing or using the service, you agree to be bound by these terms, our Privacy Policy, our Content Moderation Policy, and our 18 U.S.C. § 2257 Statement. If you do not agree, do not use the service.

2. Eligibility and authority

You must be able to form a binding contract under applicable law and must be at least the age of majority required to use this type of service in your jurisdiction (and in all events at least 18 years of age). All creators connecting accounts to fv-chatter must have successfully completed mandatory identity and age verification (18+) through their primary hosting platform (Fanvue). If you use the service on behalf of a creator, agency, company, or other entity, you represent and warrant that you are authorized to bind that person or entity to these terms.

3. Account registration and security

  • You are responsible for the accuracy of information you provide and for keeping credentials, devices, API connections, and connected platform accounts secure.
  • You are responsible for all activity that occurs through your account, whether or not authorized by you, unless prohibited by applicable law.
  • You must promptly notify us of suspected unauthorized access, credential compromise, token revocation, or misuse of the service.

4. Subscriptions and billing

Paid subscriptions are managed through the Fanvue App Store. Review the current plan price, billing interval, renewal, cancellation, and refund terms on Fanvue before subscribing.

Current prices and billing conditions are shown in Fanvue checkout and your receipt. Manage renewal and cancellation through Fanvue; stopping automation or disconnecting this application does not cancel a subscription.

For a billing discrepancy or refund request, use the Fanvue billing support process. fv-chatter support can help investigate account access and service issues. Refund eligibility remains subject to applicable terms and law; see our Refund & Dispute Policy for support details.

You are responsible for applicable charges and taxes associated with the plan you select. This application does not collect or store payment card credentials.

5. Limited license

Subject to these terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use fv-chatter for your internal business use. We reserve all rights not expressly granted to you.

6. Your responsibilities and compliance obligations

  • Use the service only in compliance with applicable law, card network rules, these terms, our Content Moderation Policy, our 18 U.S.C. § 2257 Statement, and the rules of any connected platform or provider.
  • Ensure that your prompts, persona definitions, automation settings, connected accounts, campaigns, and outbound communications are lawful, properly authorized, and appropriate for your business and audience.
  • Maintain human oversight where needed for legal compliance, brand protection, moderation, or customer safety.
  • Obtain all rights, permissions, and consents needed for the content, data, and instructions you submit to the service.
  • Clearly disclose to your audience and subscribers that automated conversational personas and chatbots are artificial intelligence simulations.

7. AI and automation features

fv-chatter includes AI-assisted and automation features that may generate content, recommendations, analytics, classifications, safety actions, or operational workflows. These outputs can be incomplete, inaccurate, offensive, unavailable, or unsuitable for a particular context. You remain solely responsible for deciding whether to use, review, modify, approve, schedule, or send any output generated by the service.

The service is a tool for operational assistance only. It is not legal, tax, compliance, employment, accounting, mental-health, or other professional advice, and it does not guarantee business results, regulatory compliance, revenue, platform approval, or uninterrupted account access.

8. Customer content and permissions

You retain your rights in the content, data, prompts, media, branding, and other materials you submit to fv-chatter. You grant us and our service providers a limited license to host, reproduce, process, transmit, adapt, analyze, and use that material as reasonably necessary to provide, secure, improve, and support the service, enforce our agreements, and comply with law.

You represent and warrant that you have all rights necessary to provide that content and to authorize the foregoing uses. We may refuse, remove, disable, or restrict content where we reasonably believe it creates legal, reputational, security, or operational risk.

9. Content Moderation Policy and prohibited conduct

fv-chatter enforces strict content moderation standards to protect creators, platforms, and audiences. We maintain zero tolerance for illicit, non-consensual, abusive, or dangerous material.

  • Child Sexual Abuse Material (CSAM) and Child Sexual Exploitation and Abuse (CSAE): Zero tolerance. Any CSAM or depiction of minors results in immediate termination, IP/credential blacklisting, and reporting to NCMEC and law enforcement.
  • Non-Consensual Content & Deepfakes: Strict ban on non-consensual intimate imagery (NCII), deepfakes, unconsented real-person likenesses, revenge porn, and doxxing.
  • Extreme Violence & Harm: Strict ban on depictions or promotion of extreme violence, gore, torture, self-harm, suicide, sexual violence, rape, or non-consensual bodily harm.
  • Bestiality & Zoophilia: Strict ban on any depiction, simulation, or roleplay involving sexual acts with animals.
  • Hate Speech, Harassment & Trafficking: Strict ban on content promoting hate speech, stalking, blackmail, extortion, human trafficking, or unlawful goods and services.
  • AI Persona Standards: All AI personas must represent adults (18+) only and must not impersonate living individuals without verified legal consent.
  • Enforcement & Takedown: We monitor platform activity through automated filtering, keyword blacklists, and safety scoring. Takedown requests submitted via our Contact Form at /contact are reviewed with expedited removal within 24–48 hours.

10. 18 U.S.C. § 2257 compliance and exemption statement

fv-chatter complies with federal recordkeeping statutes under 18 U.S.C. § 2257, 18 U.S.C. § 2257A, and 28 C.F.R. Part 75 in accordance with our operational posture:

100% Synthetic / AI-Generated Content Exemption: All conversational text, synthetic audio notes, and AI-generated outputs generated or facilitated by fv-chatter are purely computer-generated simulations. They do not depict or portray actual living human beings engaged in sexually explicit conduct and are exempt from federal performer recordkeeping requirements.

Real-Human / Creator Pass-Throughs: All creators operating on or connecting to fv-chatter are verified adults (18+) who have undergone mandatory identity and age verification via Fanvue. Primary performer records required under 18 U.S.C. § 2257/2257A are maintained by Fanvue and/or the respective verified creators.

Custodian of Records: Records and formal compliance inquiries are managed by Ironvision Software Inc. (Vancouver, British Columbia, Canada) and may be directed through our Contact Form at /contact.

11. Third-party services and dependencies

fv-chatter depends on third-party hosting, model providers, databases, analytics, email services, authentication systems, and creator-platform integrations. We are not responsible for third-party acts, omissions, downtime, policy changes, rate limits, security incidents, or feature removals. Third-party terms may apply to your use of those services.

12. Suspension and termination

We may suspend, throttle, restrict, or terminate access to all or part of the service at any time, with or without notice, if we reasonably believe your use violates these terms, our Content Moderation Policy, or our 2257 Statement, creates legal or security risk, harms other users, threatens our providers or infrastructure, or is otherwise necessary to protect the service or comply with law. You may stop using the service at any time. Sections that by their nature should survive termination will survive, including ownership, payment obligations, disclaimers, limitations of liability, indemnity, and dispute provisions.

13. Disclaimers

To the fullest extent permitted by applicable law, the service is provided on an as is, as available, and with all faults basis. We disclaim all warranties, representations, and conditions, whether express, implied, statutory, or collateral, including implied warranties or conditions of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, availability, accuracy, and results. We do not warrant that the service will be uninterrupted, error-free, secure, or compatible with every workflow, jurisdiction, platform, or device.

14. Limitation of liability

To the fullest extent permitted by applicable law, neither Ironvision Software Inc. nor its directors, officers, employees, contractors, affiliates, licensors, or service providers will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, business opportunity, platform access, or reputational harm, arising out of or related to the service, even if advised of the possibility of such damages.

To the fullest extent permitted by applicable law, our aggregate liability for all claims arising out of or relating to the service will not exceed the greater of the amounts you paid us for the service during the 12 months preceding the claim or one hundred Canadian dollars. Nothing in these terms limits liability that cannot be excluded or limited under applicable law.

15. Indemnity

You will defend, indemnify, and hold harmless Ironvision Software Inc. and its affiliates, officers, directors, employees, contractors, licensors, and service providers from and against claims, liabilities, damages, judgments, losses, costs, and expenses, including reasonable legal fees, arising out of or related to your content, your use of the service, your breach of these terms, your violation of law, or your infringement or misappropriation of the rights of any person or entity.

16. Governing law and disputes

Unless otherwise required by applicable law, these terms and any dispute relating to the service are governed by the laws applicable in the Canadian jurisdiction in which Ironvision Software Inc. maintains its principal place of business, without regard to conflict of laws rules. You agree to submit to the exclusive jurisdiction of the courts located in that jurisdiction for any dispute that is not required to be resolved elsewhere by law.

17. Changes to these terms

We may modify these terms from time to time. The updated version will be posted with a revised effective date. By continuing to use the service after updated terms become effective, you agree to the revised terms. If you do not agree to a material change, you must stop using the service.

18. Contact and reporting

Questions about these terms or legal notices can be sent to support@fv-chatter.com or submitted via our Contact Form at /contact.