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Contact supportThese terms outline who can use the service, what responsibilities account holders carry, and the standards expected when using a creator chatbot platform with automation features.
Last updated: October 1, 2026
Ironvision Software Inc., a corporation based in Vancouver, British Columbia, Canada, operates fv-chatter. These Terms of Use govern your access to and use of fv-chatter, including our website, dashboard, APIs, integrations, and related services. By accessing or using the service, you agree to be bound by these terms, our Privacy Policy, our Content Moderation Policy, and our 18 U.S.C. § 2257 Statement. If you do not agree, do not use the service.
You must be able to form a binding contract under applicable law and must be at least the age of majority required to use this type of service in your jurisdiction (and in all events at least 18 years of age). All creators connecting accounts to fv-chatter must have successfully completed mandatory identity and age verification (18+) through their primary hosting platform (Fanvue). If you use the service on behalf of a creator, agency, company, or other entity, you represent and warrant that you are authorized to bind that person or entity to these terms.
fv-chatter is B2B CRM, messaging, and workflow automation software for creators and agencies. Subscription fees purchase access to software tools; purchases of creator media take place separately on the connected creator platform.
When offered, the seven-day software access trial does not collect card details or initiate a paid subscription in fv-chatter. To continue with paid access, separately select and consent to a plan in Fanvue checkout. Any trial or recurring charge offered by Fanvue is governed by the amount, date, and renewal terms displayed there.
Paid subscriptions are managed through the Fanvue App Store. Review the current plan price, billing interval, renewal, cancellation, and refund terms on Fanvue before subscribing.
Spark: US$24.99/month; Ignight: US$119.99/month; Ascend: US$229.99/month; Pinnacle: US$349.99/month. Billed monthly through Fanvue until cancelled. Review the final checkout total, including applicable taxes, before subscribing.
Current prices and billing conditions are shown in Fanvue checkout and your receipt. Manage renewal and cancellation through Fanvue; stopping automation or disconnecting this application does not cancel a subscription.
For a billing discrepancy or refund request, use the Fanvue billing support process. fv-chatter support can help investigate account access and service issues. Refund eligibility remains subject to applicable terms and law; see our Refund & Dispute Policy for support details.
You are responsible for applicable charges and taxes associated with the plan you select. This application does not collect or store payment card credentials.
Subject to these terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use fv-chatter for your internal business use. We reserve all rights not expressly granted to you.
fv-chatter includes AI-assisted and automation features that may generate content, recommendations, analytics, classifications, safety actions, or operational workflows. These outputs can be incomplete, inaccurate, offensive, unavailable, or unsuitable for a particular context. You remain solely responsible for deciding whether to use, review, modify, approve, schedule, or send any output generated by the service.
The service is a tool for operational assistance only. It is not legal, tax, compliance, employment, accounting, mental-health, or other professional advice, and it does not guarantee business results, regulatory compliance, revenue, platform approval, or uninterrupted account access.
You retain your rights in the content, data, prompts, media, branding, and other materials you submit to fv-chatter. You grant us and our service providers a limited license to host, reproduce, process, transmit, adapt, analyze, and use that material as reasonably necessary to provide, secure, improve, and support the service, enforce our agreements, and comply with law.
You represent and warrant that you have all rights necessary to provide that content and to authorize the foregoing uses. We may refuse, remove, disable, or restrict content where we reasonably believe it creates legal, reputational, security, or operational risk.
fv-chatter enforces strict content moderation standards to protect creators, platforms, and audiences. We maintain zero tolerance for illicit, non-consensual, abusive, or dangerous material.
fv-chatter is a software provider and does not film live performers. It can process, upload, schedule, and transmit creator-selected media on connected platforms. Conversational text and wholly fictional synthetic depictions without actual human participants are distinct from covered visual depictions involving actual people.
Human-produced vault assets, uploads, and linked media are not covered by a blanket synthetic-content exemption. Creators and operators must verify every participant is an adult, obtain written consent and rights, and maintain records and custodian notices required by their actual role. Fanvue account verification does not replace those duties. See our 2257 Statement for the scope of this notice.
fv-chatter is an independent tool and is not officially affiliated with, endorsed by, or sponsored by Fanvue Ltd. Fanvue is a trademark of its respective owner.
fv-chatter depends on third-party hosting, model providers, databases, analytics, email services, authentication systems, and creator-platform integrations. We are not responsible for third-party acts, omissions, downtime, policy changes, rate limits, security incidents, or feature removals. Third-party terms may apply to your use of those services.
We may suspend, throttle, restrict, or terminate access to all or part of the service at any time, with or without notice, if we reasonably believe your use violates these terms, our Content Moderation Policy, or our 2257 Statement, creates legal or security risk, harms other users, threatens our providers or infrastructure, or is otherwise necessary to protect the service or comply with law. Policy violations may result in immediate termination without notice or refunds, to the extent permitted by applicable law and payment-provider terms. You may stop using the service at any time; cancel recurring billing separately through Fanvue. Sections that by their nature should survive termination will survive, including ownership, payment obligations, disclaimers, limitations of liability, indemnity, and dispute provisions.
To the fullest extent permitted by applicable law, the service is provided on an as is, as available, and with all faults basis. We disclaim all warranties, representations, and conditions, whether express, implied, statutory, or collateral, including implied warranties or conditions of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, availability, accuracy, and results. We do not warrant that the service will be uninterrupted, error-free, secure, or compatible with every workflow, jurisdiction, platform, or device.
To the fullest extent permitted by applicable law, neither Ironvision Software Inc. nor its directors, officers, employees, contractors, affiliates, licensors, or service providers will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, business opportunity, platform access, or reputational harm, arising out of or related to the service, even if advised of the possibility of such damages.
To the fullest extent permitted by applicable law, our aggregate liability for all claims arising out of or relating to the service will not exceed the greater of the amounts you paid us for the service during the 12 months preceding the claim or one hundred Canadian dollars. Nothing in these terms limits liability that cannot be excluded or limited under applicable law.
You will defend, indemnify, and hold harmless Ironvision Software Inc. and its affiliates, officers, directors, employees, contractors, licensors, and service providers from and against claims, liabilities, damages, judgments, losses, costs, and expenses, including reasonable legal fees, arising out of or related to your content, your use of the service, your breach of these terms, your violation of law, or your infringement or misappropriation of the rights of any person or entity.
Unless otherwise required by applicable law, these terms and any dispute relating to the service are governed by the laws applicable in the Canadian jurisdiction in which Ironvision Software Inc. maintains its principal place of business, without regard to conflict of laws rules. You agree to submit to the exclusive jurisdiction of the courts located in that jurisdiction for any dispute that is not required to be resolved elsewhere by law.
We may modify these terms from time to time. The updated version will be posted with a revised effective date. By continuing to use the service after updated terms become effective, you agree to the revised terms. If you do not agree to a material change, you must stop using the service.
Questions about these terms or legal notices can be sent to support@fv-chatter.com or submitted via our Contact Form at /contact.