Terms of service
The rules that govern access to the fv-chatter platform.
These terms outline who can use the service, what responsibilities account holders carry, and the standards expected when using a creator chatbot platform with automation features.
Last updated: May 12, 2026
1. Agreement and operator
Ironvision Software Inc., a corporation based in Canada, operates fv-chatter. These Terms of Use govern your access to and use of fv-chatter, including our website, dashboard, APIs, integrations, and related services. By accessing or using the service, you agree to be bound by these terms and our Privacy Policy. If you do not agree, do not use the service.
2. Eligibility and authority
You must be able to form a binding contract under applicable law and must be at least the age of majority required to use this type of service in your jurisdiction. If you use the service on behalf of a creator, agency, company, or other entity, you represent that you are authorized to bind that person or entity to these terms.
3. Account registration and security
- You are responsible for the accuracy of information you provide and for keeping credentials, devices, API connections, and connected platform accounts secure.
- You are responsible for all activity that occurs through your account, whether or not authorized by you, unless prohibited by applicable law.
- You must promptly notify us of suspected unauthorized access, credential compromise, token revocation, or misuse of the service.
4. Subscriptions, fees, and third-party billing
Paid access, renewals, taxes, cancellations, and refund mechanics may be handled by third-party billing or platform providers. You are responsible for all fees, taxes, and charges associated with your use of the service except to the extent otherwise required by law or expressly agreed by us in writing.
If a third-party platform or billing provider suspends, denies, reverses, or changes a charge, subscription, or payout, that issue remains subject to the rules and processes of that third party. We do not control third-party billing decisions and do not guarantee uninterrupted paid access where a third-party provider changes or terminates billing functionality.
5. Limited license
Subject to these terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use fv-chatter for your internal business use. We reserve all rights not expressly granted to you.
6. Your responsibilities
- Use the service only in compliance with applicable law, these terms, and the rules of any connected platform or provider.
- Ensure that your prompts, automation settings, connected accounts, campaigns, and outbound communications are lawful, properly authorized, and appropriate for your business and audience.
- Maintain human oversight where needed for legal compliance, brand protection, moderation, or customer safety.
- Obtain all rights, permissions, and consents needed for the content, data, and instructions you submit to the service.
7. AI and automation features
fv-chatter includes AI-assisted and automation features that may generate content, recommendations, analytics, classifications, safety actions, or operational workflows. These outputs can be incomplete, inaccurate, offensive, unavailable, or unsuitable for a particular context. You remain solely responsible for deciding whether to use, review, modify, approve, schedule, or send any output generated by the service.
The service is a tool for operational assistance only. It is not legal, tax, compliance, employment, accounting, mental-health, or other professional advice, and it does not guarantee business results, regulatory compliance, revenue, platform approval, or uninterrupted account access.
8. Customer content and permissions
You retain your rights in the content, data, prompts, media, branding, and other materials you submit to fv-chatter. You grant us and our service providers a limited license to host, reproduce, process, transmit, adapt, analyze, and use that material as reasonably necessary to provide, secure, improve, and support the service, enforce our agreements, and comply with law.
You represent and warrant that you have all rights necessary to provide that content and to authorize the foregoing uses. We may refuse, remove, disable, or restrict content where we reasonably believe it creates legal, reputational, security, or operational risk.
9. Prohibited conduct
- Using the service for unlawful conduct, fraud, harassment, threats, malware, spam, infringement, deceptive practices, or any activity that violates a connected platform’s rules.
- Using the service to facilitate exploitation, non-consensual sexual content, child sexual abuse material, trafficking, doxxing, impersonation, or violent or abusive conduct.
- Reverse engineering, scraping, probing, bypassing security, benchmarking without permission, or interfering with the integrity, performance, or availability of the service.
- Using the service in a way that exposes us, our providers, or other users to undue legal, security, or reputational risk.
10. Third-party services and dependencies
fv-chatter depends on third-party hosting, model providers, databases, analytics, email services, authentication systems, and creator-platform integrations. We are not responsible for third-party acts, omissions, downtime, policy changes, rate limits, security incidents, or feature removals. Third-party terms may apply to your use of those services.
11. Suspension and termination
We may suspend, throttle, restrict, or terminate access to all or part of the service at any time, with or without notice, if we reasonably believe your use violates these terms, creates legal or security risk, harms other users, threatens our providers or infrastructure, or is otherwise necessary to protect the service or comply with law. You may stop using the service at any time. Sections that by their nature should survive termination will survive, including ownership, payment obligations, disclaimers, limitations of liability, indemnity, and dispute provisions.
12. Disclaimers
To the fullest extent permitted by applicable law, the service is provided on an as is, as available, and with all faults basis. We disclaim all warranties, representations, and conditions, whether express, implied, statutory, or collateral, including implied warranties or conditions of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, availability, accuracy, and results. We do not warrant that the service will be uninterrupted, error-free, secure, or compatible with every workflow, jurisdiction, platform, or device.
13. Limitation of liability
To the fullest extent permitted by applicable law, neither Ironvision Software Inc. nor its directors, officers, employees, contractors, affiliates, licensors, or service providers will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, business opportunity, platform access, or reputational harm, arising out of or related to the service, even if advised of the possibility of such damages.
To the fullest extent permitted by applicable law, our aggregate liability for all claims arising out of or relating to the service will not exceed the greater of the amounts you paid us for the service during the 12 months preceding the claim or one hundred Canadian dollars. Nothing in these terms limits liability that cannot be excluded or limited under applicable law.
14. Indemnity
You will defend, indemnify, and hold harmless Ironvision Software Inc. and its affiliates, officers, directors, employees, contractors, licensors, and service providers from and against claims, liabilities, damages, judgments, losses, costs, and expenses, including reasonable legal fees, arising out of or related to your content, your use of the service, your breach of these terms, your violation of law, or your infringement or misappropriation of the rights of any person or entity.
15. Governing law and disputes
Unless otherwise required by applicable law, these terms and any dispute relating to the service are governed by the laws applicable in the Canadian jurisdiction in which Ironvision Software Inc. maintains its principal place of business, without regard to conflict of laws rules. You agree to submit to the exclusive jurisdiction of the courts located in that jurisdiction for any dispute that is not required to be resolved elsewhere by law.
16. Changes to these terms
We may modify these terms from time to time. The updated version will be posted with a revised effective date. By continuing to use the service after updated terms become effective, you agree to the revised terms. If you do not agree to a material change, you must stop using the service.
17. Contact
Questions about these terms should be directed through the contact path made available to your account or onboarding flow.