Our standards for safety, synthetic media, and creator compliance.
This policy outlines prohibited content categories, mandatory AI disclosure, strict 18+ representation standards, and our rapid takedown process.
Last updated: October 1, 2026
1. Purpose and scope
fv-chatter provides B2B CRM, messaging, and workflow automation software for adult creators and agencies. Subscriptions purchase software access; creator media purchases are separate transactions on connected platforms.
This policy applies to prompts, persona definitions, messages, media, captions, voice profiles, scheduled posts, campaigns, and uploads submitted to, linked through, or processed by the service. It applies to real, synthetic, fictional, and roleplayed content.
2. Prohibited content (zero tolerance)
- CSAM, child exploitation, and grooming: No sexual content depicting, describing, or involving anyone under 18, including fictional or AI-generated minors. Uncertain age cannot be treated as consent to an adult interaction.
- Underage personas and age-play: No roleplaying minors, teen or school-age sexual personas, schoolgirl or schoolboy scenarios, barely-legal themes, age regression for sexual purposes, or grooming language. An 18+ label does not make an underage presentation acceptable.
- Non-consensual sexual content: No sexual assault, coercion, unauthorized intimate recordings, revenge porn, upskirting, or intimate content without express, verifiable consent.
- Deepfakes and unauthorized AI clones: No non-consensual likeness generation, face swaps, voice clones, or impersonation of real people, including celebrities and public figures. Real-person likenesses require documented identity, adult age, rights, and written consent for the specific use.
- Incest: No sexual depictions, simulations, or roleplay involving family relationships, including step-family scenarios.
- Bestiality: No sexual content involving animals, including synthetic depictions and roleplay.
- Violence and gore: No extreme violence, torture, gore, sexual violence, or promotion of suicide or self-harm.
- Hate speech and abuse: No hatred or violence toward protected groups, targeted harassment, stalking, doxxing, blackmail, or extortion.
- Trafficking and unlawful activity: No human trafficking, exploitation, coercive commercial sex, or facilitation of unlawful goods or services.
3. AI personas, identity, and consent
- Every persona must represent an adult aged 18 or older. Creators and operators must also be at least 18 and the age of majority in their jurisdiction.
- Fictional synthetic personas must depict adults only. Operators must not use a fictional label to disguise an identifiable real person or evade consent requirements.
- For human-produced media, operators must verify all depicted participants are adults and keep evidence of identity, age, rights, and consent. Creator-platform verification of the account holder is not evidence for every person depicted.
- Creators and agencies must clearly disclose the use of automated AI conversations to their audience.
- Custom instructions, persona settings, fictional framing, and payment cannot override the platform safety rules.
4. Automated screening and human review
- Text blocklist: Supported prohibited terms and age patterns are screened before incoming-message classification, persona saves, and outbound direct messages, mass messages, and posts. Matching outbound text is rejected before a Fanvue send request.
- Prompt guardrails: Text-model calls receive system-level adults-only and consent rules. Incoming-message classifiers also assess prohibited-content risk.
- Incident escalation: Incoming prohibited-content classifications disable sexual content and sales, record safety incidents, and flag the fan conversation to stop further automation. Authorized operators and administrators review the incident in the safety dashboard.
- These controls are safeguards, not a guarantee that every violation is detected. Keyword checks do not verify visual content, real-world age, identity, or consent. Operators must review media and maintain evidence; suspected violations must be reported.
5. Reporting and takedown
Report suspected abuse, non-consensual content, unauthorized likenesses, or copyright violations through /contact or support@fv-chatter.com. Include the affected account, message or content reference, the nature of the concern, and a safe way to contact you. Do not attach suspected CSAM or sensitive identity documents to a public report.
We prioritize safety reports and aim to review them within 24–48 hours. We may disable workflows or access while investigating, preserve relevant evidence, and notify the connected platform. Removal of third-party hosted content must also be requested from that host. Suspected child exploitation is escalated to appropriate authorities, including NCMEC where applicable, as required by law.
6. Enforcement
We may immediately remove or disable content, suspend automation, restrict access, or permanently terminate creator and operator accounts for violations. Serious violations may result in termination without notice and without refunds, to the extent permitted by applicable law. Statutory rights and the applicable payment-provider terms remain in force.
We may report unlawful activity to connected platforms and competent authorities and cooperate with lawful requests. A safety flag does not itself establish a criminal violation; reports and sanctions require appropriate assessment.
7. Questions and reporting
To submit a content moderation report, copyright notice, or compliance inquiry, please use our Contact Form. We prioritize safety reports and aim to review them within 24–48 hours.